Site-to-site VPN tunnel shows up but traffic returns through wrong route
Issue Summary
This article covers a Firewalls & Routing issue where Site-to-site VPN tunnel shows up but traffic returns through wrong route. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.
Published app works internally but external redirect loop persists
Issue Summary
This article covers a Firewalls & Routing issue where Published app works internally but external redirect loop persists. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.
Static route added but traceroute still follows default path
Issue Summary
This article covers a Firewalls & Routing issue where Static route added but traceroute still follows default path. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.
Geo block enabled but approved vendor traffic also blocked
Issue Summary
This article covers a Firewalls & Routing issue where Geo block enabled but approved vendor traffic also blocked. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.
Application publish rule works by IP not FQDN
Issue Summary
This article covers a Firewalls & Routing problem centered on Application publish rule works by IP not FQDN. Use the path below to verify symptoms, separate workstation-level causes from service-side causes, and escalate cleanly if standard repair steps do not hold.
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New ISP circuit installed but outbound policy still uses old WAN
Issue Summary
This article covers a Firewalls & Routing issue where New ISP circuit installed but outbound policy still uses old WAN. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.
Firewall HA pair syncs config but not session state
Issue Summary
This article covers a Firewalls & Routing issue where Firewall HA pair syncs config but not session state. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.
Site to site tunnel up but only one subnet passes traffic
Issue Summary
This article covers a Firewalls & Routing issue where Site to site tunnel up but only one subnet passes traffic. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.
Router rebooted and static routes disappeared
Issue Summary
This article covers a Firewalls & Routing problem centered on Router rebooted and static routes disappeared. Use the path below to verify symptoms, separate workstation-level causes from service-side causes, and escalate cleanly if standard repair steps do not hold.
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Firewall rules present but traffic still blocked
Issue Summary
This article covers a Firewalls & Routing issue where Firewall rules present but traffic still blocked. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.