Firewalls & Routing

Minimal guidance for messy support realities.

Site-to-site VPN tunnel shows up but traffic returns through wrong route

Issue Summary

This article covers a Firewalls & Routing issue where Site-to-site VPN tunnel shows up but traffic returns through wrong route. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Published app works internally but external redirect loop persists

Issue Summary

This article covers a Firewalls & Routing issue where Published app works internally but external redirect loop persists. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Static route added but traceroute still follows default path

Issue Summary

This article covers a Firewalls & Routing issue where Static route added but traceroute still follows default path. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Geo block enabled but approved vendor traffic also blocked

Issue Summary

This article covers a Firewalls & Routing issue where Geo block enabled but approved vendor traffic also blocked. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

New ISP circuit installed but outbound policy still uses old WAN

Issue Summary

This article covers a Firewalls & Routing issue where New ISP circuit installed but outbound policy still uses old WAN. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Firewall HA pair syncs config but not session state

Issue Summary

This article covers a Firewalls & Routing issue where Firewall HA pair syncs config but not session state. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Site to site tunnel up but only one subnet passes traffic

Issue Summary

This article covers a Firewalls & Routing issue where Site to site tunnel up but only one subnet passes traffic. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.