Web & Forms

Minimal guidance for messy support realities.

Search returns the right article but opens a cached outdated version

Issue Summary

This article covers a Business Applications issue where Search returns the right article but opens a cached outdated version. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Search results page works but article pager styling broken

Issue Summary

This article covers a Business Applications issue where Search results page works but article pager styling broken. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Public form works in browser but not on embedded site frame

Issue Summary

This article covers a Business Applications issue where Public form works in browser but not on embedded site frame. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Contact form passes captcha but mail relay rejects sender

Issue Summary

This article covers a Business Applications issue where Contact form passes captcha but mail relay rejects sender. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Static asset cache busted but CSS still stale on CDN

Issue Summary

This article covers a Business Applications issue where Static asset cache busted but CSS still stale on CDN. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Website search works on home page not article pages

Issue Summary

This article covers a Business Applications issue where Website search works on home page not article pages. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Reverse proxy caches login page after maintenance mode

Issue Summary

This article covers a Business Applications issue where Reverse proxy caches login page after maintenance mode. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Public web form submits but CRM lead never created

Issue Summary

This article covers a Business Applications issue where Public web form submits but CRM lead never created. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.