Web & Forms

Minimal guidance for messy support realities.

Public-facing article links preserve readability theme but print stylesheet strips headings

Issue Summary

This article covers a Business Applications issue where Public-facing article links preserve readability theme but print stylesheet strips headings. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Knowledge base subsection page lists articles correctly but numbering restarts mid-list

Issue Summary

This article covers a Business Applications issue where Knowledge base subsection page lists articles correctly but numbering restarts mid-list. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Website footer cleanup hides clutter but leaves empty spacing above content

Issue Summary

This article covers a Business Applications issue where Website footer cleanup hides clutter but leaves empty spacing above content. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Search crawler indexes draft-safe content unexpectedly after workflow change

Issue Summary

This article covers a Business Applications issue where Search crawler indexes draft-safe content unexpectedly after workflow change. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Public article attachments download with generic names instead of original filenames

Issue Summary

This article covers a Business Applications issue where Public article attachments download with generic names instead of original filenames. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Embedded form validation errors appear off-screen on smaller laptops

Issue Summary

This article covers a Business Applications issue where Embedded form validation errors appear off-screen on smaller laptops. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Knowledge base search works but highlighted terms break line spacing

Issue Summary

This article covers a Business Applications issue where Knowledge base search works but highlighted terms break line spacing. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Public article alias redirects correctly while canonical node path loops

Issue Summary

This article covers a Business Applications issue where Public article alias redirects correctly while canonical node path loops. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Homepage subject counts update but one subsection page remains stale

Issue Summary

This article covers a Business Applications issue where Homepage subject counts update but one subsection page remains stale. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.

Search results sort order changes after cache clear on public site

Issue Summary

This article covers a Business Applications issue where Search results sort order changes after cache clear on public site. Use the path below to confirm scope, rule out simple causes, and move from user-safe checks into deeper administrator remediation without changing the article URL or taxonomy.