Endpoints
Device Management Troubleshooting
Browse issue-specific guidance for Device Management.
- Autopilot deployment completes without naming convention
- Autopilot pre-provisioning works but user ESP stalls on apps
- Co-managed workstation receives duplicate software from MECM and Intune
- Compliance policy evaluates encryption correctly but secure boot remains unknown
- Compliance policy marks encrypted device noncompliant
- Compliance reports healthy but remediation script never ran
- Configuration profile assigned to device group applies only after manual sync
- Configuration profile says succeeded but registry unchanged
- Device enrollment restriction blocks corporate tablet model unexpectedly
- Device Management alerts indicate success while end-user experience never changes
- Device Management configuration survives testing but resets after restart or sync
- Device Management connector health looks normal but data stops syncing
- Device Management credential or certificate rotation breaks an existing integration
- Device Management feature works in web app but fails in desktop client
- Device Management healthy dashboard status masks a failing production workflow
- Device Management logging shows delivery yet the target workflow never completes
- Device Management new deployment works for pilot group but not for production rollout
- Device Management policy change applies in admin console but target users never receive it
- Device Management quarantine or protection action triggers but recovery workflow fails
- Device Management workflow succeeds for one account but fails for shared or delegated access
- Intune app install reports success but executable missing from Program Files
- Intune device compliant but access denied
- Intune Win32 app installs but detection never succeeds
- Managed device rename action completes in portal but hostname never changes locally
- MDM certificate renewal fails silently on machines offline during maintenance window
- MDM script runs once but not for new users on shared PC
- Proactive remediation detects issue but remediation output never uploads
- Remote wipe requested but corporate data remains
- Shared kiosk device receives user-targeted apps after enrollment reset
- Win32 app supersedence uninstalls old version but new app never appears